<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1576426519109353&amp;ev=PageView&amp;noscript=1">

Keeping customers… and keeping them happy

By Mike Hall on April 18, 2018

 

Most businesses spend a lot of time and money trying to win new customers, and not very much on keeping the ones they already have. But that can be the wrong way around.

It’s generally accepted that it can cost up to five times more in marketing expense to acquire a new customer than it is to get an existing customer to buy from you again; not to mention being up to 50% less effort and resource to sell to existing customers than to brand new prospects.

Read More

Topics: Productivity, Resources, Getting customers

Welcome to the Auckland Business Chamber blog

It’s great having you on board and I hope you’ll find this content valuable and useful for your business activities.

If you require any more resource or advice don’t hesitate to take advantage of our free, expert business resources and tools available 24/7 at www.chamberbusinesstools.co.nz or simply call us on 0800CHAMBER.

Subscribe

Recent Posts